How your clients' data is handled
The short version for a lawyer: your firm's data is never used to train models, never shown to another firm, and you decide what the AI features may read.
Not used for training
Law Hired does not train models on firm data. We use commercial API terms with each provider below, under which inputs and outputs are not used to train their models.
Who receives data, and what they keep
Anthropic (Claude)
Used for. Drafting, summaries, research help, document review and the Claude assistant.
Sent. The question, plus the matter text and documents the lawyer chose or that the matter allows Claude to read.
Training. Not used to train models: commercial API terms.
Retention. We are confirming the exact retention term in our agreement with this provider. Ask legal@lawhired.com for it in writing before you rely on it.
OpenAI
Used for. Optional model choice, document embeddings for search, and audio transcription.
Sent. The question and the text the lawyer chose; document passages for search embeddings; audio for dictation.
Training. Not used to train models: commercial API terms.
Retention. We are confirming the exact retention term in our agreement with this provider. Ask legal@lawhired.com for it in writing before you rely on it.
Groq
Used for. The included default model tier and fast transcription.
Sent. The question and the text the lawyer chose; audio for dictation.
Training. Not used to train models: commercial API terms.
Retention. We are confirming the exact retention term in our agreement with this provider. Ask legal@lawhired.com for it in writing before you rely on it.
What Law Hired keeps
An append-only AI audit log: the prompt, the answer, the matter, who asked and whether a lawyer reviewed it. Only the person who asked and the firm's administrators can read it, and rows are never deleted.
The usual application records (matters, documents, billing). They live in the firm's own tenant of the database and are separated from other firms by the database itself, not only by application code.
What your firm controls
Keep Claude away from a matter
The responsible lawyer can switch a matter off. Nothing in that matter is read by the Claude features, even for people who can open it.
Keep Claude away from one document
Each document has its own switch, for the one document in a permitted matter that must not be read.
A firm default
An administrator sets whether matters nobody has decided about are open to Claude or closed.
Never another firm's data
Every search and every read is limited to the signed-in person's own firm and to matters they could open themselves, ethical walls included.
Firm knowledge asks first
To draw on the firm's other matters, the lawyer is shown exactly which matters and documents would be read, can untick any, and only what stays ticked is read. A matter for a different client is labelled.
Use your own key
A firm can supply its own provider key, so the provider contract is the firm's own.
The binding terms are in our data processing addendum; subprocessors are listed on the security page.